FAQ

How to Transfer VIRTUS Training to the Diocese of Arlington
VIRTUS: Protecting God’s Children for Adults (Virtus) is the safe environment Program selected by the Bishop for use in the Diocese of Arlington. Attendanc...
Wed, 16 Sep, 2020 at 2:01 PM
Multiple Listings on a Report
Question: Why are there multiple listings of the same individual on our report and is this okay? Answer: Yes, it is okay that an individual is listed tw...
Tue, 16 Mar, 2021 at 2:02 PM
NCSI Verification Email: What to Expect
The National Center for Safety Initiatives (NCSI) is the Catholic Diocese of Arlington's third-party background check vendor. On occasion, NCSI will nee...
Fri, 31 Mar, 2023 at 11:13 AM
OPCYP PII Security
The Office for the Protection of Children and Young People (OPCYP) moved from a paper to an electronic application as of February 15, 2019. Great care was t...
Tue, 17 Oct, 2023 at 2:31 PM
OPCYP Record Retention
It is not uncommon for the Office for the Protection of Children and Young People (OPCYP) to be asked how long does the parish/school need to keep their rec...
Wed, 14 Jul, 2021 at 12:13 PM
Volunteer Electronic Signature Not Working
Challenge: A number of volunteers have shared that when they go to sign the Volunteer Policy Update Acknowledgement, the signature box has been stripped fro...
Tue, 19 May, 2020 at 11:55 PM
Volunteer Electronic Submit Button is Not Working
Challenge A number of  your volunteers have shared that when they go to click the submit button it does not work. Response  After looking into this ch...
Wed, 14 Oct, 2020 at 4:06 PM
Wrong E/V Position was Input
Question: I was updating a record and I input the wrong E/V activity for the individual. How do I fix this issue? Answer: First, do not panic, there is ...
Tue, 16 Mar, 2021 at 2:21 PM