FAQ

Volunteer Electronic Submit Button is Not Working
Challenge A number of  your volunteers have shared that when they go to click the submit button it does not work. Response  After looking into this ch...
Wed, 14 Oct, 2020 at 4:06 PM
Wrong E/V Position was Input
Question: I was updating a record and I input the wrong E/V activity for the individual. How do I fix this issue? Answer: First, do not panic, there is ...
Tue, 16 Mar, 2021 at 2:21 PM
You already have a current background check or your background check is in process.
If you receive a message like this after logging in, as below: This means you already have an account, have the username and password for that account...
Wed, 31 Jul, 2019 at 1:20 PM