Question: Why are there multiple listings of the same individual on our report and is this okay?

Answer: Yes, it is okay that an individual is listed twice with the same ID.

A liaison may find that there are multiple listings of the same individual (same ID) on the parish or school report. This is because they have multiple E/V records for different ministries. This is particularly helpful if you export the report and are sorting by aggregate ministry.

Should an individual appear on the report more than once with a different ID then please submit a FreshDesk ticket requesting the two records be merged.